What time should I arrive and where do I go from there?
Your arrival time is indicated on your confirmation form. Please assemble in the main lobby at the Birthday Party desk.

What happens with late arrivals?
We will try to accomodate late arrivals as best we can. Let the host know if you ecpect one of your guests late and they will advise you accordingly.

Do we receive a guided tour?
The host will greet you, participate in the activities in the Birthday Party room, and escort you to your Simulator ride. The rest of the day is open for you to explore our general programming on your own.

Is food included in the birthday package?
As we have no on-site food services, food is the responsibility of the parent. Also, cutlery and plates will have to be brought in. We have a fridge on-site where you can keep your food during your party.

Can I bring my own room decorations?
The party host will already have your birthday party room decorated for you upon arrival.

What happens if I have to cancel?
Cancellations made with less than one week notice of event are subject to a $50.00 cancellation.

What happens if the number of guests changes on the day of the birthday?
You will only pay for the actual number of people who show up (based on the minimum of 12 people). Only those numbers booked in with the bookings clerk are guaranteed seating on the Virtual Voyages™ Simulator ride.

Please contact rentals@spacecentre.ca or call (604) 738-7827, ext. 233 with any questions